Privacy Policy
Effective Date: April 11, 2026
Stackr Rewards ("we," "us," or "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and safeguard information when merchants install and use Stackr Rewards and when visitors interact with our website.
Information We Collect
We may collect the following types of information:
- Merchant account and store information provided through Shopify
- Contact information such as name, email address, and business details
- Technical information such as browser type, device information, IP address, and usage data
- App-related information necessary to provide rewards and loyalty functionality
- Communications sent to us through support or contact forms
How We Use Information
We may use collected information to:
- Provide, maintain, and improve Stackr Rewards
- Support merchants and respond to inquiries
- Communicate important service, product, or account-related updates
- Monitor performance, reliability, and security
- Comply with legal obligations
Shopify Data
If you install Stackr Rewards through Shopify, we may access and process certain store data as permitted by Shopify and authorized by the merchant in order to provide app functionality.
Sharing of Information
We do not sell personal information. We may share information only as needed to operate and support our services, comply with legal obligations, protect our rights and systems, or work with trusted service providers acting on our behalf under appropriate safeguards.
Data Retention
We retain information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements.
Security
We take reasonable administrative, technical, and organizational measures to help protect information. However, no method of transmission or storage is completely secure.
Your Rights
Depending on your jurisdiction, you may have rights related to accessing, correcting, deleting, or restricting the use of your personal information.
Third-Party Services
Our services may interact with third-party platforms and providers, including Shopify. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For privacy questions, contact us at service@stackrrewards.com.